History has shown us that in times of global crisis, the worst and the best in human behavior will be on full display. We are witnessing many heartwarming, selfless, and generous actions from people and businesses helping their neighbors and community. However, we are also seeing some people and businesses taking advantage of this serious global pandemic to feed their greed through price gouging and/or defrauding a scared and vulnerable population. This unethical and corrupt conduct has a devastating effect—not only on people but on the supply chain. This conduct must not only be called out but organizations must increase their due diligence and compliance measures to prevent and detect such practices.

It is in moments of crisis that the true character of people and organizations is displayed. Reputations will be made and destroyed because of the actions being taken through this global pandemic.

Learning Objectives:

• Recognize recent cases of corporate misconduct and the long-term impact


• Determine how to prevent, manage, and recover from serious ethical crises


• Give examples of how to build a sustainable culture of integrity